We are very careful in offering the RIGHT PRODUCT and the RIGHT SPECIFCATION so that you are assured of the quality and longevity of our work and the products we supply.
Our basic guarantee is… That within one year of the invoice that should you become aware of a problem with a supplied product or defect resulting from…
- Product selection or product fault
- A defect caused by incorrect specification or craftsmanship
- Or anything that raises a concern to you…
That you let us know as soon as possible, where we will pay a visit to review and provide a response repair or replacement. Providing that you have not abused, used it for its non-intended purpose, neglected, acts of god, criminal or vandalism or failed to keep to a basic maintenance care plan as per below.
At the first instance of any problem, please get in touch!